Customer Service is Our Top Priority

At Nexersys, we’re dedicated to providing best-in-class customer service for all of our XFit products. If you have a technical issue or problems with your unit hardware, just fill out the Service Request form below. We’ll get back to you within 48 hours to help troubleshoot what’s going wrong and get you working out again as quickly as possible. Have a general question, or just want to contact us? Fill out the General Info form below, and we’ll get back to you just as quickly. Please be sure to check your junk/spam folder for our response.

Nexersys Warranty Coverage requires Proof of Purchase from an Authorized Nexersys Dealer. All Information must be accurate and complete in order for XFit, LLC to assess Warranty Status.
Model *
NXSC 3.0 and all N3 model have software version in the top right corner of screen. NXSC 2.0 and Nexersys Home models have software version on SD card. If you do not know your version number, enter ‘Unknown’.
Frame Serial # *
Click or drag a file to this area to upload.

If you have a service request please complete and submit the SERVICE REQUEST form. We cannot process service issues submitted to the GENERAL INFO form.

XFit, Inc.
7500 Rialto Blvd
Bldg. 1, STE 122
Austin TX, 78735
(512) 782-2940

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