Customer Service is Our Top Priority

At Nexersys, we’re dedicated to providing best-in-class customer service for all of our XFit products. If you have a technical issue or problems with your unit hardware, just fill out the Service Request form below. We’ll get back to you within 24 hours to help troubleshoot what’s going wrong and get you working out again as quickly as possible. Have a general question, or just want to contact us? Fill out the General Info form below, and we’ll get back to you just as quickly.

Nexersys Warranty Coverage requires Proof of Purchase from an Authorized Nexersys Dealer. All Information must be accurate and complete in order for XFit, LLC to assess Warranty Status.
Model *
NXSC 3.0 and all N3 model have software version in the top right corner of screen. NXSC 2.0 and Nexersys Home models have software version on SD card.
Frame Serial # *
MM/DD/YYYY

If you have a service request please complete and submit the SERVICE REQUEST form. We cannot process service issues submitted to the GENERAL INFO form.

XFit, Inc.
7500 Rialto Blvd
Bldg. 1, STE 122
Austin TX, 78735
(512) 782-2940

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We sold our entire N3 Elite inventory in August! We apologize for the temporary inconvenience. We are increasing production and expediting new inventory to meet customer demand, so don’t worry, we’ll be back in stock soon. To secure your priority position for the next available N3 Elite units and get a $150 discount, reserve your unit now!

Andrew G.   New York, NY 

"Just received the 3.2 update - outstanding!"

I really like the 3D effect for the Mitts and Sparring. Curious as to what would be involved to have the new center strike pad that is new with the N3.

 

Lalo A.   Santa Fe, NM 

"The best workout I have ever had"

I downloaded the update yesterday, let me tell you it's the best workout I have ever had. It's fun - like working out with a trainer. And the sensors are so much better, I don't have any problem with them. Thank you!

 

Angela I.   Greenacres, Australia 

"We have had some real positive feedback from our members..."

We have regulars that use it here on a daily basis. It’s a great alternative to a cardio and strength workout plus, it’s not boring and keeps you motivated. We encourage all our members to give it a go!

 

Suzanna H.   Cookeville, TN 

"Having the Nexersys on campus has gone over great..."

The students have seen it on TV, on YouTube and in the magazines and are ready to make it a regular part of their fitness routine. We are super happy with our Nexersys and I expect we’ll have to get another one.

 

Jenna H.   Loves Park, IL 

"Love coming in and using the Nexersys..."

My son, Jaxon, and I love coming into the Northeast Family YMCA and using the Nexersys. I teach group fitness classes at the YMCA so it is important to me that my son stays active and leads a healthy lifestyle.

 

Thomas H.   Chubbuck, ID 

"This machine is AWESOME..."

I have trained with some of the worlds best coaches. This machine is AWESOME. I get the best of both worlds. It increases your agility, power, and cardio. The cardio segment really works the hard to reach muscles and the abdominal routine is insane. I have yet to find a better machine or exercise to do high Intensity Interval Training on. This machine is everything it says it is and more.

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