Privacy Policy

This Privacy Policy applies to Nexersys Corporation’s websites, including nexersys.com. Nexersys Corporation believes in the responsible use of personal information. We realize that the trust and respect of our customers and user community is a fundamental part of our business. As such, we will always act to honor the privacy of anyone who uses our sites or buys our products.

Your Personal Information at XFit, Inc.’s Websites

Nexersys Corporation is the sole owner of the personal information collected on its Websites and we collect personal information from our users at several different points on these Websites. We will not sell, share, or rent this information to others in ways different from what is disclosed in this Privacy Policy.

Nexersys Corporations Websites ask for personal information only when it’s necessary in order to deliver value-add service to you. We require certain pieces of information so we can provide you a personalized experience. Additionally, we collect personal information to transact business with you. Examples of this would be your address and credit information if you chose to finance the product. We do share this information with third-parties who provide credit processing and shipping of products for us. This is necessary for the completion and transaction records of your purchases.

Information Collected

  1. Your Email Address.
  2. Whether or not you accessed the site with an iPad or iPhone.
  3. You have the option of providing more private information to personalize your experience: In purchase or credit situations your first and last name as well as date of birth and SSN may be required.
  4. Surveys and Reviews. From time to time, we may contact you to participate in research, surveys or beta testing or to provide reviews and testimonials. If you decide to participate, you may be asked to provide certain information, which may include Personal Information. All information collected from your participation in our research, surveys, reviews or testimonial process, or beta testing is provided by you voluntarily. We may use such information to improve our products, our Site and/or Services, and in any manner consistent with this Privacy Policy.

Cookies

Be aware that our Websites use “cookies”. Cookies are small packets of information we place on your hard drive for tracking purposes – essentially a code number that we use to recognize you when you come back to the site. Only the information you volunteer, however, or the choices you make while visiting the site, can be stored in a cookie. A cookie cannot determine your email address, for example, unless you type it in. Allowing a website to create a cookie does not give that or any other site access to the rest of your computer, and only the site that created the cookie can read it.

Our Websites also use permanent cookies that store an encrypted session id code. This means we are able to recognize you when you come to the site, without the need for you to log in.

Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Our Commitment To Children’s Privacy

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

How To Contact Us

Should you have other questions or concerns about these privacy policies please reach out on our contact page.

 

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N3 Satisfaction Guarantee

  1. If you are not satisfied with your Nexersys N3 Elite, N3 Youth, N3 Pro or N3 Commercial, you can request a return within 30 days after your delivery.
  2. Nexersys’ guarantee doesn’t cover ordinary wear and tear or damage caused by improper use or accidents subject to the terms of our Limited Warranty for each model. Learn more on our website https://nxsstg.wpengine.com/warranty/
  3. The Nexersys unit must be returned undamaged in its original packaging with all parts included. If your Nexersys is returned in damaged condition, with missing parts, or otherwise has signs of abuse, Nexersys reserves the right to refuse a refund or to charge additional restocking fees, at Nexersys’ sole discretion.
  4. Upon receipt of the unit, we will issue a refund of the purchase price paid, excluding any Shipping or Assembly fees.
  5. To initiate a return, please click here.
  6. The following Nexersys accessories may not be returned or exchanged if they have been worn or used:
    1. Hand Wraps
    2. Gloves
    3. Sports Towel
  7. Return request must be made in writing or email and received by Nexersys within 30 days after the original delivery date. Returned units must arrive at the designated Nexersys facility within 45 days after the original delivery date. Nexersys is not responsible for packages lost in transit without proof of tracking. Refunds for purchases will be credited back to the original payment method only.

N3 Professional Assembly

Nexersys is proud to offer White Glove Assembly service for all N3 packages in the Continental US. Upon delivery, a skilled technician will assemble your N3 Elite unit and ensure that it’s working properly before leaving. This service also includes disposal of packaging material.

White Glove Assembly:

Starting at

$250

Warranty 

For full warranty information, please refer to the product manuals. If you need to make a warranty claim, please submit a service request. 

Warranty Type Products Mechanical and
Electronic Parts		 Wear Parts Frame Labor Notes
Home / Commercial N3 Elite, Cross Body Trainer 1 Year 1 Year 5 Years N/A *Warranty does not cover
commercial use