Heroes Discount

$250 off N3 Elite, $550 off N3 Pro, $700 off N3 Commercial, and 10% off any other product

Nexersys recognizes the positive impact that Military, First Responders, Medical Professionals, & Educators have on our communities. As a “Thank You” Nexersys will provide a 10% discount to our heroes for their N3 purchase.

Educators: This includes Teachers, staff, and faculty employed by K-12 schools and colleges/universities in the United States. Daycare center and early childhood learning center teachers and home school teachers. To receive your discount, fill out the form below and upload a picture of your school ID, license, or certification. We will send you your Personal Discount Code via email upon confirmation.

Military & First Responders: This includes US Military Active Duty, Reservist, National & State Guards and Veterans, and active First Responders. To receive your discount, fill out the form below. If you serve or served in the military, please send a copy of your Form DD214 or current Military or First Responder ID. We will send you your Personal Discount Code upon confirmation.

Medical Professionals: This includes registered physicians, nurses, and other medical professionals. To receive your discount please send a copy of your hospital ID or license certification. We will send you your Personal Discount Code upon confirmation.

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N3 Satisfaction Guarantee

  1. If you are not satisfied with your Nexersys N3 Elite, N3 Youth, N3 Pro or N3 Commercial, you can request a return within 30 days after your delivery.
  2. Nexersys’ guarantee doesn’t cover ordinary wear and tear or damage caused by improper use or accidents subject to the terms of our Limited Warranty for each model. Learn more on our website https://nxsstg.wpengine.com/warranty/
  3. The Nexersys unit must be returned undamaged in its original packaging with all parts included. If your Nexersys is returned in damaged condition, with missing parts, or otherwise has signs of abuse, Nexersys reserves the right to refuse a refund or to charge additional restocking fees, at Nexersys’ sole discretion.
  4. Upon receipt of the unit, we will issue a refund of the purchase price paid, excluding any Shipping or Assembly fees.
  5. To initiate a return, please click here.
  6. The following Nexersys accessories may not be returned or exchanged if they have been worn or used:
    1. Hand Wraps
    2. Gloves
    3. Sports Towel
  7. Return request must be made in writing or email and received by Nexersys within 30 days after the original delivery date. Returned units must arrive at the designated Nexersys facility within 45 days after the original delivery date. Nexersys is not responsible for packages lost in transit without proof of tracking. Refunds for purchases will be credited back to the original payment method only.

N3 Professional Assembly

Nexersys is proud to offer White Glove Assembly service for all N3 packages in the Continental US. Upon delivery, a skilled technician will assemble your N3 Elite unit and ensure that it’s working properly before leaving. This service also includes disposal of packaging material.

White Glove Assembly:

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For full warranty information, please refer to the product manuals. If you need to make a warranty claim, please submit a service request

Warranty Type Products Mechanical and
Electronic Parts
Wear Parts Frame Labor Notes
Home N3 Elite, Cross Body Trainer Home 1 Year 1 Year 5 Years N/A *Warranty does not cover
commercial use
Commercial N3 Pro, N3 Commercial, Cross Body
Trainer Pro, NXSC
1 Year 1 Year 5 Years 1 Year