State and local laws are frequently changing in response to COVID-19. Unfortunately, we cannot guarantee indoor assembly in every state at this time. We will work with you after your purchase to meet your needs, but if for any reason we are unable to fulfill those needs, we will refund the entire price of assembly.
White Glove On Site Assembly
$165
Your N3 upgrade kit is delivered to you. You will then be contacted to schedule assembly and activation by a skilled professional, including removal of all packaging. This service is available in the continental US.
If you are not satisfied with your Nexersys N3 Elite, N3 Youth, N3 Pro or N3 Commercial, you can request a return within 30 days after your delivery.
Nexersys’ guarantee doesn’t cover ordinary wear and tear or damage caused by improper use or accidents subject to the terms of our Limited Warranty for each model. Learn more on our website https://nxsstg.wpengine.com/warranty/
The Nexersys unit must be returned undamaged in its original packaging with all parts included. If your Nexersys is returned in damaged condition, with missing parts, or otherwise has signs of abuse, Nexersys reserves the right to refuse a refund or to charge additional restocking fees, at Nexersys’ sole discretion.
Upon receipt of the unit, we will issue a refund of the purchase price paid, excluding any Shipping or Assembly fees.
The following Nexersys accessories may not be returned or exchanged if they have been worn or used:
Hand Wraps
Gloves
Sports Towel
Return request must be made in writing or email and received by Nexersys within 30 days after the original delivery date. Returned units must arrive at the designated Nexersys facility within 45 days after the original delivery date. Nexersys is not responsible for packages lost in transit without proof of tracking. Refunds for purchases will be credited back to the original payment method only.
N3 Professional Assembly
Nexersys is proud to offer White Glove Assembly service for all N3 packages in the Continental US. Upon delivery, a skilled technician will assemble your N3 Elite unit and ensure that it’s working properly before leaving. This service also includes disposal of packaging material.
White Glove Assembly:
Starting at
$250
Warranty
For full warranty information, please refer to the product manuals. If you need to make a warranty claim, please submit a service request.