Home and Pro 1.5 Software Released!

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Screen Shot 2014-01-21 at 5.40.44 PMNexersys is excited to announce the release of our Home and Pro Software Upgrade (v.H.1.5 & v.P.1.5).

As part of our continuing efforts to ensure our customers are having the best possible experience with Nexersys, we are providing all of our registered customers with the updated software. If you have not registered your product, visit our warranty page and register your Nexersys to ensure you receive our software upgrades going forward.

1.5 Home & Pro Betterments:

  • Bug fixes
  • UI betterments
  • Training prompts switched to more intuitive side
  • Stretch round is now an option within user-defined Custom Workouts
  • Further calibration flexibility available through additional Setting Overrides options: 10% easier, normal, and 10% harder calibration
  • Audio Cue, ‘Switch Stance’, now given in addition to on-screen stance display (‘Traditional’/’Southpaw’) when a user is switched to opposite stance training
  • Combo Mode added to Avatar Training, alternating users between Follow Me and Sparring training rounds
  • Historical data navigation updated so users are no longer kicked back to Login Menu after viewing a single workout
  • Stretching round, missing in 1.4, appears after workouts

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N3 Satisfaction Guarantee

  1. If you are not satisfied with your Nexersys N3 Elite, N3 Youth, N3 Pro or N3 Commercial, you can request a return within 30 days after your delivery.
  2. Nexersys’ guarantee doesn’t cover ordinary wear and tear or damage caused by improper use or accidents subject to the terms of our Limited Warranty for each model. Learn more on our website https://nxsstg.wpengine.com/warranty/
  3. The Nexersys unit must be returned undamaged in its original packaging with all parts included. If your Nexersys is returned in damaged condition, with missing parts, or otherwise has signs of abuse, Nexersys reserves the right to refuse a refund or to charge additional restocking fees, at Nexersys’ sole discretion.
  4. Upon receipt of the unit, we will issue a refund of the purchase price paid, excluding any Shipping or Assembly fees.
  5. To initiate a return, please click here.
  6. The following Nexersys accessories may not be returned or exchanged if they have been worn or used:
    1. Hand Wraps
    2. Gloves
    3. Sports Towel
  7. Return request must be made in writing or email and received by Nexersys within 30 days after the original delivery date. Returned units must arrive at the designated Nexersys facility within 45 days after the original delivery date. Nexersys is not responsible for packages lost in transit without proof of tracking. Refunds for purchases will be credited back to the original payment method only.

N3 Professional Assembly

Nexersys is proud to offer White Glove Assembly service for all N3 packages in the Continental US. Upon delivery, a skilled technician will assemble your N3 Elite unit and ensure that it’s working properly before leaving. This service also includes disposal of packaging material.

White Glove Assembly:

Starting at

$250

Warranty 

For full warranty information, please refer to the product manuals. If you need to make a warranty claim, please submit a service request. 

Warranty Type Products Mechanical and
Electronic Parts		 Wear Parts Frame Labor Notes
Home / Commercial N3 Elite, Cross Body Trainer 1 Year 1 Year 5 Years N/A *Warranty does not cover
commercial use