Get to know the Nexersys Team: Kelly Jo Keefe

Get to know the faces and personalities behind the Nexersys team. We’ll  feature one of our awesome employees each week to give you a sneak peek into the team behind the fitness equipment brand.

Name: Kelly Jo Keefe

Birthday: 12/30/86

Why do you love working at Nexersys? I get to learn EVERYTHING and work with cool peeps!

Favorite work/hit on the Nexersys? Cross-lead, dig-power kick, cross-power hook, So many points!

If you are what you eat, what are you: A slimy, green smoothie!

Favorite type of workout: Running my head clear.

When you were young, you wanted to grow up to be: Just like my dad.

Favorite song: Magic, B.O.B

Song I find most annoying: The hits from my generation.

Who is your all time crush (famous or real life): Johnny Depp

Do you have any hidden talents? I can put a positive spin on anything.

If you were a cartoon character you would be: Some sort of dancing muppet.

Favorite Austin restaurant: Java Noodles

Pudding or jello: CHOCOLATE PUDDING!

If you had to change your name, what would you change it to? Mrs. Kelly Jo Williams

Best Halloween costume you’ve ever worn: I was the wicked witch of the west 3 years in a row… so I like to think I perfected that one.

Do you have any phobias? Claustrophobia

If you could have 3 wishes granted, what would they be? Be me, keep on keeping on and never die.

Best vacation you’ve ever been on: Scuba diving for a week straight in Cayman

What crazy fad from when you were younger, you wish you could bring back? I wish I could still be cool by watching power rangers.

I am obsessed with: GROWTH

I wouldn’t be caught dead wearing: I’d wear anything before being caught dead.

I hate it when people: Hate.

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N3 Satisfaction Guarantee

  1. If you are not satisfied with your Nexersys N3 Elite, N3 Youth, N3 Pro or N3 Commercial, you can request a return within 30 days after your delivery.
  2. Nexersys’ guarantee doesn’t cover ordinary wear and tear or damage caused by improper use or accidents subject to the terms of our Limited Warranty for each model. Learn more on our website
  3. The Nexersys unit must be returned undamaged in its original packaging with all parts included. If your Nexersys is returned in damaged condition, with missing parts, or otherwise has signs of abuse, Nexersys reserves the right to refuse a refund or to charge additional restocking fees, at Nexersys’ sole discretion.
  4. Upon receipt of the unit, we will issue a refund of the purchase price paid, excluding any Shipping or Assembly fees.
  5. To initiate a return, please click here.
  6. The following Nexersys accessories may not be returned or exchanged if they have been worn or used:
    1. Hand Wraps
    2. Gloves
    3. Sports Towel
  7. Return request must be made in writing or email and received by Nexersys within 30 days after the original delivery date. Returned units must arrive at the designated Nexersys facility within 45 days after the original delivery date. Nexersys is not responsible for packages lost in transit without proof of tracking. Refunds for purchases will be credited back to the original payment method only.

N3 Professional Assembly

Nexersys is proud to offer White Glove Assembly service for all N3 packages in the Continental US. Upon delivery, a skilled technician will assemble your N3 Elite unit and ensure that it’s working properly before leaving. This service also includes disposal of packaging material.

White Glove Assembly:

Starting at



For full warranty information, please refer to the product manuals. If you need to make a warranty claim, please submit a service request

Warranty Type Products Mechanical and
Electronic Parts
Wear Parts Frame Labor Notes
Home N3 Elite, Cross Body Trainer Home 1 Year 1 Year 5 Years N/A *Warranty does not cover
commercial use
Commercial N3 Pro, N3 Commercial, Cross Body
Trainer Pro, NXSC
1 Year 1 Year 5 Years 1 Year