Get to know the Nexersys Team: Luke Dyer, Strategic Web Specialist

Get to know the faces and personalities behind the Nexersys team. We’ll  feature one of our awesome employees each week to give you a sneak peek into the team behind the brand.

Team Member: Luke Dyer, Strategic Web Specialist

Birthday: February 15

Why do you love working at Nexersys? The people are awesome and the product is cutting edge.

Favorite work/hit on the Nexersys? Jab, cross, lead sweep

If you are what you eat, what are you? A chicken

Favorite type of workout: Nexersys Training!

When you were young, you wanted to grow up to be: A Garbage Truck Man

Favorite song: TFK- Small Town

Song I find most annoying: We are Family (Sorry Luke, had to do it. You know, at Nexersys We ARE family.)

Who is your all time crush (famous or real life): My Wife

Do you have any hidden talents? I love me some djembe!

If you were a cartoon character you would be: Snoopy

Favorite Austin restaurant: Hula Hut

Pudding or jello: Pudding

If you had to change your name, what would you change it to? Spartacus

Best Halloween costume you’ve ever worn: Cowboy

Do you have any phobias? Spiders, snakes and heights!

If you could have 3 wishes granted, what would they be? I would wish for the ability to grant wishes.

Best vacation you’ve ever been on: Cruise to Mexico!

What crazy fad from when you were younger, you wish you could bring back? The tiger stripes

I am obsessed with: inflatable monkeys

I wouldn’t be caught dead wearing: PINK, PURPLE, NEON ANYTHING

I hate it when people: Disrespect Chuck Norris


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N3 Satisfaction Guarantee

  1. If you are not satisfied with your Nexersys N3 Elite, N3 Youth, N3 Pro or N3 Commercial, you can request a return within 30 days after your delivery.
  2. Nexersys’ guarantee doesn’t cover ordinary wear and tear or damage caused by improper use or accidents subject to the terms of our Limited Warranty for each model. Learn more on our website
  3. The Nexersys unit must be returned undamaged in its original packaging with all parts included. If your Nexersys is returned in damaged condition, with missing parts, or otherwise has signs of abuse, Nexersys reserves the right to refuse a refund or to charge additional restocking fees, at Nexersys’ sole discretion.
  4. Upon receipt of the unit, we will issue a refund of the purchase price paid, excluding any Shipping or Assembly fees.
  5. To initiate a return, please click here.
  6. The following Nexersys accessories may not be returned or exchanged if they have been worn or used:
    1. Hand Wraps
    2. Gloves
    3. Sports Towel
  7. Return request must be made in writing or email and received by Nexersys within 30 days after the original delivery date. Returned units must arrive at the designated Nexersys facility within 45 days after the original delivery date. Nexersys is not responsible for packages lost in transit without proof of tracking. Refunds for purchases will be credited back to the original payment method only.

N3 Professional Assembly

Nexersys is proud to offer White Glove Assembly service for all N3 packages in the Continental US. Upon delivery, a skilled technician will assemble your N3 Elite unit and ensure that it’s working properly before leaving. This service also includes disposal of packaging material.

White Glove Assembly:

Starting at



For full warranty information, please refer to the product manuals. If you need to make a warranty claim, please submit a service request

Warranty Type Products Mechanical and
Electronic Parts
Wear Parts Frame Labor Notes
Home N3 Elite, Cross Body Trainer Home 1 Year 1 Year 5 Years N/A *Warranty does not cover
commercial use
Commercial N3 Pro, N3 Commercial, Cross Body
Trainer Pro, NXSC
1 Year 1 Year 5 Years 1 Year