Big News! Commercial 2.1 is here!

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We are pleased to announce the release of our new software update for the Nexersys Commercial Model. The update includes several upgrades and bug fixes. Upgrades are:

  1. Leaderboard in the Attract & Engage mode showing the top 10 users
  2. Ability to export a spreadsheet to a USB featuring full machine data showing week by week usage
  3. Localization of menus for Spanish and Chinese that administrators can switch to within the admin profile
  4. Child Mode is back! Child Mode disables the top two pads so kids can effectively workout on Nexersys too

We are very excited to roll out this update and hope our users are just as excited!

We sent out an email to all Nexersys Commercial owners including a download link to the new software. Contact us now at software@nexersys.com if you are an existing customer and did not receive your update.

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N3 Satisfaction Guarantee

  1. If you are not satisfied with your Nexersys N3 Elite, N3 Youth, N3 Pro or N3 Commercial, you can request a return within 30 days after your delivery.
  2. Nexersys’ guarantee doesn’t cover ordinary wear and tear or damage caused by improper use or accidents subject to the terms of our Limited Warranty for each model. Learn more on our website https://nxsstg.wpengine.com/warranty/
  3. The Nexersys unit must be returned undamaged in its original packaging with all parts included. If your Nexersys is returned in damaged condition, with missing parts, or otherwise has signs of abuse, Nexersys reserves the right to refuse a refund or to charge additional restocking fees, at Nexersys’ sole discretion.
  4. Upon receipt of the unit, we will issue a refund of the purchase price paid, excluding any Shipping or Assembly fees.
  5. To initiate a return, please click here.
  6. The following Nexersys accessories may not be returned or exchanged if they have been worn or used:
    1. Hand Wraps
    2. Gloves
    3. Sports Towel
  7. Return request must be made in writing or email and received by Nexersys within 30 days after the original delivery date. Returned units must arrive at the designated Nexersys facility within 45 days after the original delivery date. Nexersys is not responsible for packages lost in transit without proof of tracking. Refunds for purchases will be credited back to the original payment method only.

N3 Professional Assembly

Nexersys is proud to offer White Glove Assembly service for all N3 packages in the Continental US. Upon delivery, a skilled technician will assemble your N3 Elite unit and ensure that it’s working properly before leaving. This service also includes disposal of packaging material.

White Glove Assembly:

Starting at

$250

Warranty 

For full warranty information, please refer to the product manuals. If you need to make a warranty claim, please submit a service request. 

Warranty Type Products Mechanical and
Electronic Parts		 Wear Parts Frame Labor Notes
Home / Commercial N3 Elite, Cross Body Trainer 1 Year 1 Year 5 Years N/A *Warranty does not cover
commercial use