The Nexersys Journey

“Focus on the journey, not the destination. Joy is found not in finishing an activity but in doing it.” – Greg Anderson

Introducing a new product is fraught with many obstacles and challenges. Through hours spent researching, testing and building, the launch of  Nexersys has been an exciting journey. Our thrilling voyage in unveiling our new fitness equipment continued last month during a national event, the Club Industry Show, which was held October 12 through 14 in the Windy City of Chicago, Il. Our enthusiasm continues to grow when we see the smiles from everyone who experiences Nexersys.

In fact, pretty soon the Midtown Athletic Club® will be placing an order for twenty commercial Nexersys trainers for use at their facilities all over Chicago. We were even electrified to see a nice brief on Nexersys written in the industry leading SNEWS publication. The Club Industry Show certainly highlighted a wide variety of fantastic fitness equipment manufacturers and we felt privileged to receive some very strong interest in our commercial units from hospitality, club and government fitness professionals.

Speaking of journeys, our first Nexersys user, Cole Andress is writing about his Nexerys experience his blog. We met Cole at the UFC Fan Expo in Houston. Cole says he is a “latecomer to the MMA fan train.” Cole didn’t even know about the Nexersys before the UFC Fan Expo and was so excited he purchased a unit and agreed to discuss his experiences. Next week, we’ll follow along with Cole as he takes us on a ride so far and explains what inspired him to use the Nexersys fitness equipment.

Probably one of the best parts about the hard work it’s taken to develop and tell the world about the Nexersys is the entire process and watching new users enjoy their experience with goals being secondary. It’s been fun for us, and we’re sure it will be fun for you.

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N3 Satisfaction Guarantee

  1. If you are not satisfied with your Nexersys N3 Elite, N3 Youth, N3 Pro or N3 Commercial, you can request a return within 30 days after your delivery.
  2. Nexersys’ guarantee doesn’t cover ordinary wear and tear or damage caused by improper use or accidents subject to the terms of our Limited Warranty for each model. Learn more on our website
  3. The Nexersys unit must be returned undamaged in its original packaging with all parts included. If your Nexersys is returned in damaged condition, with missing parts, or otherwise has signs of abuse, Nexersys reserves the right to refuse a refund or to charge additional restocking fees, at Nexersys’ sole discretion.
  4. Upon receipt of the unit, we will issue a refund of the purchase price paid, excluding any Shipping or Assembly fees.
  5. To initiate a return, please click here.
  6. The following Nexersys accessories may not be returned or exchanged if they have been worn or used:
    1. Hand Wraps
    2. Gloves
    3. Sports Towel
  7. Return request must be made in writing or email and received by Nexersys within 30 days after the original delivery date. Returned units must arrive at the designated Nexersys facility within 45 days after the original delivery date. Nexersys is not responsible for packages lost in transit without proof of tracking. Refunds for purchases will be credited back to the original payment method only.

N3 Professional Assembly

Nexersys is proud to offer White Glove Assembly service for all N3 packages in the Continental US. Upon delivery, a skilled technician will assemble your N3 Elite unit and ensure that it’s working properly before leaving. This service also includes disposal of packaging material.

White Glove Assembly:

Starting at



For full warranty information, please refer to the product manuals. If you need to make a warranty claim, please submit a service request

Warranty Type Products Mechanical and
Electronic Parts
Wear Parts Frame Labor Notes
Home N3 Elite, Cross Body Trainer Home 1 Year 1 Year 5 Years N/A *Warranty does not cover
commercial use
Commercial N3 Pro, N3 Commercial, Cross Body
Trainer Pro, NXSC
1 Year 1 Year 5 Years 1 Year